Vintage Cellars gives you convenient options to shop; you can either shop in person at your nearest store; shop online via vintagecellars.com.au, by phone on 1300 366 084 or fax 1300 662 224.
Ordering online is easy with vintagecellars.com.au:
If you need help take a look at our step by step guide , or call us on 1300 366 084.
Call our Customer Service Centre on
Complete your shopping basket and order form, print both out and fax to
Complete your shopping basket and order form, print both out and mail to:
Vintage Cellars Direct
P.O. Box 6272
Silverwater NSW 2128
AUSTRALIA
We accept payments using MasterCard, Visa, American Express, Diners Club, Coles Group Card and Coles Group Source MasterCard. Please note that we only charge your Credit Card when your goods have been despatched from our delivery centres.
We do not accept Cheque or Money Order as a method of payment but provide the convenience of secure credit card payment.
For any enquiries email corporateservices@vintagecellars.com.au or phone
Vintage Cellars is confident that our products represent good value for money.
For purchases made online and via our Customer Service Centre – if the product you receive is tainted, damaged or you receive incorrect product* call us on 1300 366 084 or email customerservice@vintagecellars.com.au within two weeks of receiving your order.
We will arrange to pick up the stock and organise a refund of the purchase price for tainted, damaged or incorrect product, and any subsequent bottles that are returned in their original condition or we will organise delivery of replacement product. Delivery costs will only be refunded if the product shipped is a result of our error. Please make sure that you include with the products the original packing slip and that the product is securely wrapped.
* Please note: where a wine vintage is not available another vintage maybe substituted.
For purchases made in-store - simply return to the store with your the goods with and your receipt and speak to a Vintage Cellars team member to organise a refund or exchange.
Please note that offers appearing on vintagecellars.com.au are not available in all areas. To accommodate changes to Queensland and ACT tobacco laws, Vintage Cellars Wine Club Cellar Shares are not awarded for purchases of tobacco and related products in Queensland and ACT.
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